Absolutely. Since SalesPilote is an AI-powered sales and lead-management platform that may connect with WhatsApp, website forms, Instagram/Facebook, Google Ads, YouTube/Google services, CRM systems, and other business tools, the Privacy Policy should cover both company/customer data and end-user/lead data.

Below is a comprehensive draft suitable as a starting point for your website and application. You should have an Indian privacy lawyer review it before publishing, particularly because your platform may process personal data on behalf of business customers.

Privacy Policy

Effective Date: [01-01-2026]
Last Updated: [06-05-2026]

SalesPilote ("SalesPilote", "we", "us", or "our") respects your privacy and is committed to protecting personal information processed through our website, applications, software, AI-powered sales platform, and related services (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use our Services.

By accessing or using SalesPilote, you acknowledge that you have read and understood this Privacy Policy.

1. About SalesPilote

SalesPilote is an AI-powered sales and lead-management platform designed to help businesses manage customer enquiries, qualify leads, communicate with prospects, automate follow-ups, generate sales-related content, manage advertising activities, and improve their sales processes.

Our Services may allow businesses to connect channels and services such as:

• Websites and website enquiry forms

• WhatsApp

• Instagram

• Facebook

• Google Ads

• YouTube

• CRM systems

• Email and communication platforms

• Other third-party business applications

Depending on how a business uses SalesPilote, we may process information relating to its customers, prospects, leads, employees, representatives, or other individuals.

2. Information We Collect

We may collect the following categories of information.

2.1 Account and Business Information

When a business creates a SalesPilote account, we may collect:

• Company/business name

• Business address

• Business email address

• Business phone number

• Website URL

• Industry and business category

• Contact person name

• Account login information

• Billing information

• Business registration or tax information where required

• Company profile and product/service information

2.2 Lead and Customer Information

When businesses use SalesPilote to manage enquiries and leads, the platform may process information provided by prospects or customers, including:

• Name

• Phone number

• Email address

• Location

• Enquiry details

• Product or service interests

• Budget information

• Communication history

• Appointment information

• Lead status

• Preferences

• Information provided through forms, chat, WhatsApp, social media, or other connected channels

The business using SalesPilote is generally responsible for determining what lead information is collected and how it is used.

2.3 Information Collected Through Communications

If a business connects communication channels to SalesPilote, we may process messages and related information exchanged between the business and its customers or prospects.

This may include:

• Text messages

• Enquiry content

• Attachments or documents where supported

• Message timestamps

• Sender and recipient information

• Conversation history

• Communication status

We process such information to provide the Services to the business that connected the relevant communication channel.

2.4 Advertising and Marketing Information

If a business connects advertising platforms to SalesPilote, we may process information necessary to provide advertising-related functionality.

Depending on the integrations enabled by the customer, this may include:

• Advertising account identifiers

• Campaign information

• Ad account information

• Campaign performance information

• Audience information

• Ad creatives

• Advertising configuration

• Access tokens or authentication credentials

• Conversion and lead information

SalesPilote only requests and uses permissions that are necessary for the enabled functionality, subject to the permissions granted by the customer and the policies of the relevant third-party platform.

2.5 Technical and Usage Information

We may automatically collect certain technical information when you use our Services, including:

• IP address

• Browser type

• Device type

• Operating system

• Approximate geographic information derived from technical data

• Login information

• Date and time of access

• Pages or features used

• Application activity

• Error and diagnostic information

• Cookies and similar technologies

2.6 Payment Information

If you purchase paid Services, payment information may be processed by our payment service providers.

Depending on the payment method, we may receive information such as:

• Transaction ID

• Payment status

• Billing name

• Billing address

• Amount paid

• Subscription information

We generally do not store complete credit-card or debit-card numbers on our own systems when payment processing is handled by a third-party payment provider.

3. How We Use Information

We may use personal information for the following purposes:

Providing and Operating the Services

• Creating and managing accounts

• Providing SalesPilote functionality

• Managing leads and customer enquiries

• Providing AI-powered sales assistance

• Managing conversations and follow-ups

• Generating quotations, messages, or other sales-related content

• Scheduling appointments

• Maintaining customer and lead records

• Providing dashboards and reports

Improving the Services

• Improving platform functionality

• Troubleshooting problems

• Monitoring performance

• Developing new features

• Understanding how customers use our Services

• Improving reliability and security

Security and Fraud Prevention

• Detecting unauthorized access

• Preventing fraud and abuse

• Protecting accounts and systems

• Investigating security incidents

• Enforcing our terms and policies

Communications

We may use contact information to:

• Send service notifications

• Send security alerts

• Respond to support requests

• Provide account-related communications

• Send billing and subscription information

• Send product updates

Where required by applicable law, we will obtain appropriate consent before sending promotional communications.

Legal and Regulatory Compliance

We may process information where necessary to:

• Comply with applicable laws

• Respond to lawful requests

• Protect our legal rights

• Establish or defend legal claims

• Meet regulatory requirements

4. AI and Automated Processing

SalesPilote may use artificial intelligence and machine-learning technologies to provide features such as:

• Lead qualification

• Conversation assistance

• Customer enquiry responses

• Lead classification

• Follow-up recommendations

• Sales content generation

• Product/service recommendations

• Summarization of conversations

• Sales insights and analytics

AI-generated information may not always be accurate or appropriate. Businesses using SalesPilote remain responsible for reviewing AI-generated outputs where human review is necessary.

SalesPilote should not be used as the sole basis for making decisions that have significant legal or similarly significant effects on individuals unless the relevant functionality and applicable legal requirements expressly permit such use.

5. How We Share Information

We may share information in the following circumstances.

5.1 With the Business Using SalesPilote

If you interact with a business that uses SalesPilote, information submitted by you may be made available to that business through its SalesPilote account.

The business may independently determine how it uses your information. Questions concerning a business's use of your personal information should generally be directed to that business.

5.2 Service Providers

We may use trusted third-party service providers to support our Services, including providers for:

• Cloud hosting

• Database services

• Authentication

• AI processing

• Analytics

• Customer support

• Communication delivery

• Email

• Payment processing

• Security

• Monitoring and logging

These providers may process information only as necessary to provide services to us or our customers and subject to appropriate contractual or other safeguards.

5.3 Third-Party Integrations

If a customer chooses to connect SalesPilote with a third-party service, information may be exchanged between SalesPilote and that service according to the permissions and configuration authorized by the customer.

Examples may include advertising, social-media, messaging, CRM, analytics, and communication platforms.

The use of information by those third parties is also subject to their respective privacy policies and terms.

5.4 Legal Requirements

We may disclose information where reasonably necessary to:

• Comply with applicable law

• Respond to valid legal processes

• Protect users or the public

• Prevent fraud or security threats

• Protect our rights or property

• Investigate suspected violations of our terms

5.5 Business Transfers

If SalesPilote is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

6. Third-Party Platforms

SalesPilote may integrate with third-party platforms such as Google, Meta, WhatsApp, YouTube, and other services.

When you authorize an integration, the relevant third party may provide information to SalesPilote according to the permissions you or the business customer grant.

SalesPilote does not control the privacy practices of third-party platforms.

You should review the privacy policies of the relevant third-party services.

7. Cookies and Similar Technologies

SalesPilote may use cookies, pixels, local storage, SDKs, and similar technologies to:

• Keep users signed in

• Remember preferences

• Maintain security

• Understand usage of our Services

• Analyze performance

• Improve the user experience

• Measure marketing effectiveness

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of the Services.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing the Services

• Maintaining business and transaction records

• Meeting contractual obligations

• Resolving disputes

• Enforcing agreements

• Complying with legal and regulatory requirements

• Maintaining security and preventing fraud

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Data Security

We use reasonable technical, organizational, and administrative safeguards designed to protect personal information against:

• Unauthorized access

• Unauthorized disclosure

• Loss

• Misuse

• Alteration

• Destruction

Security measures may include encryption, access controls, authentication mechanisms, monitoring, logging, backups, and other appropriate safeguards.

However, no internet-based system can be guaranteed to be completely secure.

10. Data Processing on Behalf of Businesses

SalesPilote may process personal information on behalf of businesses that use our Services.

In such cases, the business customer may determine:

• What information is collected

• Why the information is collected

• How long it should be retained

• How it should be used

• Who may access it

Where SalesPilote processes information on behalf of a business, the business may be responsible for providing appropriate notices and obtaining any legally required consent from individuals.

Businesses using SalesPilote are responsible for configuring and using the platform in compliance with applicable privacy and data-protection laws.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including:

• Right to access information

• Right to request correction of inaccurate information

• Right to request deletion

• Right to request restriction of processing

• Right to object to certain processing

• Right to withdraw consent where processing is based on consent

• Right to request portability of certain information

• Right to lodge a complaint with an applicable data-protection authority

Some rights may be subject to legal limitations or exceptions.

To exercise applicable rights, contact us using the information provided below.

If your information was collected by one of our business customers, we may direct your request to that business where appropriate.

12. Children's Privacy

SalesPilote is primarily intended for businesses and business-related users.

Our Services are not intentionally directed toward children where such use is prohibited by applicable law.

We do not knowingly collect personal information from children without an appropriate legal basis or required parental/guardian involvement.

If you believe a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

13. International Data Transfers

SalesPilote and its service providers may process or store information in countries other than the country in which you reside.

Where personal information is transferred across jurisdictions, we will take reasonable steps to ensure that such transfers comply with applicable data-protection laws and appropriate safeguards are implemented where required.

14. Marketing Communications

You may receive service-related communications that are necessary to operate your account.

Where permitted by applicable law, we may also send promotional communications.

You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the communication or by contacting us.

Even if you opt out of promotional communications, we may continue sending essential service, security, billing, and account-related communications.

15. User Responsibilities

Businesses using SalesPilote are responsible for ensuring that:

• They have an appropriate legal basis for collecting and processing personal information.

• They provide required privacy notices to their customers and prospects.

• They obtain consent where required.

• They configure integrations appropriately.

• They do not upload or process information unlawfully.

• They provide individuals with applicable privacy rights.

• They use AI-generated responses and recommendations appropriately.

• They comply with applicable advertising, messaging, consumer-protection, and data-protection laws.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our Services

• Changes in technology

• Changes in applicable laws

• Changes in our business practices

When we make material changes, we may provide notice through the Services, by email, or by other appropriate means.

The "Last Updated" date at the top of this Privacy Policy indicates when it was most recently revised.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact us:

SalesPilote

Legal Entity Name: [Insert Legal Company Name]

Registered Address: [Insert Address]

Email: [privacy@salespilote.com]

Data Protection / Privacy Contact: [Insert Name or Role]

Phone: [Insert Phone Number]

18. Consent and Acknowledgement

By using SalesPilote, you acknowledge that you have read this Privacy Policy and understand how personal information may be collected and processed as described above.

Where applicable law requires consent for a particular processing activity, SalesPilote will seek the appropriate consent.

© [YEAR] SalesPilote. All rights reserved.

A few important things I would add for your specific SalesPilote implementation

Because your platform is going to handle lead-generation + advertising integrations + AI, I recommend having three separate legal documents, rather than putting everything into one Privacy Policy:

1. Privacy Policy — for your website/app and individuals using SalesPilote.

2. Terms of Service — governing the relationship between SalesPilote and businesses.

3. Data Processing Agreement (DPA) — particularly important because SalesPilote may process a company's leads/customers on that company's behalf.

For your Meta/Instagram/Facebook, Google Ads and YouTube integrations, I'd also add a dedicated Third-Party Integrations & Data Use section explaining exactly what data SalesPilote accesses, why it accesses it, and how customers can revoke access.

If you tell me your legal company name, registered address, website/domain, privacy email, and whether SalesPilote is operated from India, I can turn this into a production-ready Privacy Policy specifically tailored to SalesPilote, including the India DPDP Act 2023 requirements and your Meta/Google OAuth integrations.